VALUED CUSTOMER (Consumer) -
Greetings.
Our company's exchanging a customization SERVICE, not the PRODUCT. Initial sourcing fees're included for associates to resource your order supplies from our valued suppliers. If you source your own supplies for customization by us, please email hobo.yen@oilragsbrand.com and we'll exclude your supply sourcing fee.
We DO NOT offer refunds or exchanges, sales are made-to-order, customization services are final. Fulfillment time's 3 - 7 weeks from order confirmation. Expedited orders're available for an added fee. Please request additional info by emailing hobo.yen@oilragbrand.com.
Thank you.
- (Production) HŌBŌ ¥EN